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Glossary · Term 004

Net service revenue

Net service revenue is revenue for professional services after a firm removes specified pass-through expenses.

Definition

Net service revenue is the portion of reported revenue a firm attributes to its professional services after subtracting costs billed to clients without treating them as the firm’s service value. Possible deductions include reimbursed travel, subcontractor charges, or other pass-through items, depending on the firm’s accounting and reporting rules. Some firms use the term for a consistent operating measure, while others define it narrowly for internal comparisons or management reports. The treatment should be clear about which expenses are removed and whether the amount follows invoiced fees, recognized revenue, or collected amounts. Owners may use it to compare service growth, productivity, or margins across periods when reimbursed costs vary. Net service revenue is not necessarily the same as total financial-statement revenue, cash receipts, or profit. It does not deduct employee compensation, overhead, or other delivery costs unless a firm’s stated measure specifically does so. Related calculations appear in the multiplier and overhead rate tool and the resource on where a firm’s fee dollar goes.

How owners use it

  • Track professional service activity without letting fluctuating reimbursed expenses dominate the comparison.
  • Use a stated net service revenue figure as the numerator in a consistently defined multiplier calculation.
  • Example: A firm records $500,000 in revenue, including $35,000 of pass-through expenses, so net service revenue is $500,000 - $35,000 = $465,000.
  • Specify which pass-through items are removed and whether the base is recognized, invoiced, or collected revenue.
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